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Be Our Guest: Hospitality Management
Alumni and Friends Newsletter // Spring 2016
Message from the Chair
Eliza Tse, Chair
Undergraduate Corner
Members of Mizzou Association of Venue Managers Participated in SVM Case Competition
Five members of the Mizzou Association of Venue Managers and Assistant Teaching Professor Dr. Mauro Palmero, faculty advisor, attended the 19th Sports and Entertainment Venues Tomorrow conference. The conference took place March 16-18 in Columbia, South Carolina. The event, formerly called the International Conference on Sport and Entertainment Business, began in the late 1980s to promote dialogue among various segments of the industry.

The students participated in the 4th Annual Undergraduate Case Study Competition at the conference. Students performed a 15-minute oral presentation to a panel of judges, competing against five other universities from South Carolina, Georgia, Ohio and South Dakota. In addition, students learned about various topics including booking and sales at venues, sponsorships, professional development, entry-level job expectations and opportunities and venue security through panels and keynote speakers. The SEVT Conference hosted a career fair where students conversed with organizations such as Spectra, IMG, Carolina Panthers, Feld Entertainment and many others. Students learned about master’s program opportunities with some of the country’s best sport and entertainment venue academic programs.

"It was a great experience for all of us and we could not have attended the conference without the financial support of the HM department," senior Kendra Holaday said. "The topics covered and conversations with various schools and students were very valuable to us currently as well as helpful for our future."
Hospitality Management Students Assist with ProStart Hospitality Management Students Assist with ProStart®
On Feb. 19, Instructor Phil Dreshfield and 12 students from hospitality management joined other educators, chefs and industry leaders at the 15th Annual Missouri ProStart® Invitational in Springfield, Missouri. The students served as floor judges. More than 175 top ProStart students from high schools and career centers across the Show-Me state demonstrated their mastery of restaurant leadership skills — culinary and management — in a fast-paced competition. The winner received scholarships and the opportunity to represent Missouri at the National ProStart Invitational in April in Dallas, Texas.

MU Senior Jaran West, former ProStart student from Ruskin High School in Kansas City, said he has utilized passion and discipline gained through skills that he developed through ProStart. He applied this knowledge recently as part of his senior capstone course when his team managed a sold-out Dinner Series event at the University Club. At the Missouri ProStart Invitational, he started the day as a timing judge and observed students competing against one another. Later he acted as liaison for the culinary competition judges. West’s advice to high school students in the ProStart program was to "Keep moving forward."

ProStart is a two-year career technical education program where high school students learn from an industry-derived, competency-based curriculum that teaches culinary techniques and restaurant management skills. The program includes real-life restaurant sector experiences.
Facing the Future Hospitality Management Career Fair and Industry Panels Prepare Students for the Future
The Hospitality Management Annual Career Fair attracts students in different career stages as well as employers looking for various positions to fill. Along with attending the Career Fair, students had the opportunity to sit in on four different industry panels (click link to access gallery of industry panels). (read more)
Cream of the Crop Annual Scholarship Awards Dinner Honors Recipients and Eta Sigma Delta Inductees
Missouri Restaurant Association, the American Hotel and Lodging Educational Foundation and the Hotel and Lodging Association of Greater Kansas City awarded scholarships to students at the Hospitality Management awards dinner. Eta Sigma Delta inducted 23 new members. (read more)
Professor-for-a-Day Wellington Miller Visits with Students and CAFNR Leaders
Wellington Miller, president of the Bahamas Olympic Committee for the past eight years, was a Robert O. Reich Professor-for-a-Day April 14. He was invited to the university by Visiting Professor Lincoln Marshall. During Miller’s visit, he presented lectures to both a senior capstone class and first-year students, discussing "the future of safety and security management for sports." One major takeaway from the presentation was that the largest cost in organizing a sporting event is security. MU Director of Athletics Mack Rhoades IV provided Miller with a tour of the university’s athletic facilities, and students in Instructor Phil Dreshfield’s culinary class provided lunch for Miller and guests. Attendees included Thomas Payne, vice chancellor and dean of CAFNR, Bryan Garton, associate dean, and Jinglu Tan, director of the Divison of Food Systems and Bioengineering. Miller treated lunch guests with gifts from the Bahamas Olympic Committee.
Graduate Corner
Students Attend the Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
Six graduate students and Dr. Dae-Young Kim, a faculty member, attended the 21st Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism in Philadelphia Jan. 7-9. Students exhibited their research findings through stand-up and poster presentations. It was a valuable opportunity for graduate students to interact and exchange their knowledge and expertise with students at other hospitality programs across the country, said Eliza Tse, chair of Hospitality Management. At this event, directors of hospitality programs also get to know prospective candidates for their vacant faculty positions. The students who attended were: Seunghwan Lee, Seob Gyu Song, Yi Sung Cheng, Jeehyae Kim, Piyaporn Deejing (not pictured), and Yuchao Shao.
Alumni Corner
Alison Casler, BS ’98, Flourishes as Vice President of Human Resources at Drury Hotels (read more)
Send us your information for our Alumni Directory
We are as strong as our alumni base. The first step is to build an alumni directory. Let us hear from you with your updates. We are also looking for alumni who wish to be the class representative for their graduation year. Please contact Tammy Carmichael at if you wish to be included the directory. If you know that your classmates are not included in our newsletter mailing list, please let us know.
Industry Corner
Mizzou Alum Ed Schwitzky Visits Campus as Professor-for-a-Day (read more)
Update on Personnel
Dae-Young Kim Travels to South Korea on Sabbatical Leave
During the spring semester, Associate Professor Dae-Young Kim has been on sabbatical leave with his family in Busan, South Korea. He is developing research on international destination marketing with colleagues at Kyungpook National University and Dong-A University. He also represents MU through a series of invited lectures and conferences. Kim will return to campus in August.

"This is a great opportunity for me and something I have dreamed of doing for a long time," Kim said. "I am confident that this experience will be a pivotal point in my career since it has opened up many great chances for personal learning and professional growth. I especially thank Eliza Tse and Jinglu Tan for providing this opportunity."
Lincoln Marshall Active in Professional Development and Networking
Visiting Professor Lincoln Marshall attended the National Society of Minorities in Hospitality’s conference and career fair in February. In March, he and other members of the Bahamas Amateur Athletic Association visited with Lord Sebastian Coe, president of the International Association of Athletics Federations at the recent International Association of Athletics Federations World Indoor Championship in Portland, Oregon. The event attracted more than 39,000 spectators. During the championship Marshall was a guest of the IAAF and met with Vin Lananna, the event’s coordinator, and Joan Durose, the organizer of the next world indoor championship to be held in Birmingham, England in 2018.
Hospitality Management Happenings
Hospitality Management Happenings (click to view)
Copyright © 2016 Curators of the University of Missouri. Published by CAFNR. Questions about this newsletter? Eliza C. Tse, Ph.D., Professor and Chair: | 573.882.4100