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Management
Mizzou

Message from the Chair

Eliza C. Tse
Research, Education and Contact Information

Eliza C. Tse, Ph.D.

Professor

Greetings from Columbia, Missouri. Time flies and it is the fall season again. With the unseasonably warm temperatures, we have had a short fall and the foliage did not have a chance to develop its vibrant colors that we all enjoy.

In late May, my colleagues Dr. Pei Liu and Dr. Beverly Wilson-Wunsch and I attended the National Restaurant Hotel/Motel Show at McCormick Place in Chicago with a group of students. We also met with Douglas Dunlay (’08) at his new restaurant, Remington’s. 

Every June, more than 20 students join the study abroad program to Florence University of Arts (FAU), Italy. This year, the group was led by Dr. Lincoln Marshall. I was also there for a week to experience the program first-hand. Some of the students stayed for three more weeks to gain internship experience arranged by the FAU. 

My colleagues Dr. Seonghee Cho and Dr. Dae-Young Kim attended a conference organized by the Asia Pacific Tourism Association in Busan, Korea, in June. Several graduate students, including Hyewon Lee, presented their research studies. Congratulations to Dr. Kim for his Best Research Paper Award at the Asia Pacific CHRIE conference in Indonesia. In July, Dr. Liu and I also presented at the annual International Council in Hotel, Restaurant Educators (ICHRIE) conference in Baltimore, Maryland.

To promote the online bachelor’s degree in hospitality management, my colleague, Dr. Mauro Palmero; Joel McNutt, industry partnership specialist at the Mizzou Online office; and I visited our industry partners and alumni in St. Louis and Kansas City in August. Our industry partners expressed their support and welcome this opportunity. Internally, we are continuing to develop more online courses.

On the home front, in June Dr. Palmero represented the department to welcome and advise our incoming freshmen and transfer students and their families during the Summer Welcome program. In August, we welcomed students with the return to campus for a new school year. We started the school year with a welcome back get-together in September with students in the program. Faculty had a chance to introduce themselves and highlight student organizations, advising, scholarship, internships, etc. For the first time, students were given a copy of the student handbook featuring all the important information that they need to know. Some of the returning seniors are coming back from a productive internship. Every summer, we have over 100 students working in the hospitality field to gain invaluable industry experience.

Cartwright

HM faculty (Pei Liu and Eliza Tse, far left, and Lincoln Marshall, far right) to welcome aboard the new chancellor, Dr. Alexander Cartwright (second from right), and his family at a September reception.

In September, faculty were also present to welcome hospitality companies at the CAFNR Career Fair. In November, teams of undergraduate and graduate students participated in the Third Market Study Competition organized by Smith Travel Research, held concurrently with the Hotel Experience Exhibition (formerly International Hotel, Motel and Restaurant Show) in Javits Convention Center in New York. This fall, seniors in the food and beverage emphasis area planned and executed their dinner series on Tuesday evenings under Chef Michael Keene’s instruction and supervision. This dinner event is open to the public and we have a great following in Columbia and the neighboring areas.   

Our student organizations remain active in their professional development activities. In the graduate student corner, we feature masters students, Li Wen and Gary Shao (’17) who are working for Horwath Consulting firm in Beijing and Shanghai respectively. In October, Ronda Anderson, workforce research manager of the Missouri Department of Economic Development, visited faculty and graduate students and presented useful research data and information regarding the economic development of Missouri, particularly in areas of accommodation and food service and arts, entertainment and recreation. 

Our alumni continue to provide inspiration for our current students. We are pleased to feature two alumni, both graduates of the class of 1987, Richard Walls and Michael Ebert. Not only are they industry veterans but both are giving back to the program as adjunct instructors in the food and beverage and lodging management courses. Joshua Ferguson (’03), co-founder of Kaldi’s Coffee Roasting Company, was a guest lecturer and met with students in November. We were also pleased to receive industry partners Midas Hospitality of St. Louis, and Marriott International as they visited campus to guest lecture and recruit students. A team of Marriott International representatives spent two days in October speaking to classes and interviewing students for the Voyage Management Trainee Program. 

Once again, we are calling for nominations for the Distinguished Hospitality Management Alumni Award. Be sure to update your personal and professional information for us to keep track of your activities. You can also nominate yourself as a class representative if you are interested in reaching out to your fellow alumni.

Until the next newsletter, enjoy a relaxing, festive and thankful winter break. Together, let us bring knowledge, compassion and forward-thinking to the community that we serve.  

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